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Interface25, nostalgia in the making
It comes as no great surprise to hear that the WaQ is no more. And in change management, I’ve learned that after the phases of grief – shock, denial, anger, negotiation and acceptance – comes…
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Beautiful won’t fix broken
Over the past few weeks, I’ve felt the need to put into clearer words what’s been occupying me for quite some time now. Why do you ask? Because between Montreal and Paris, my colleagues, partners…
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Miyazaki might have a point with AI…
Last week, OpenAI released their GPT-4.5 model. And for some reason, everybody started converting their pictures in the style of Studio Ghibli. I did the same—because I really love Miyazaki’s work. Then I realized I…
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BMC + EDGY?
I’ve been helping clients transform their enterprises over the last couple of years. And if you follow me on LinkedIn, you know that I use EDGY a lot—actually, in every project since it came out.…
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People stopped aiming for the middle
Lately, people have been divided. No big news there. And while I don’t think disagreement is a problem in itself, it does become problematic—in society, in organizations, even among friends and family. The issue lies…
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The world is VUCA
It was in mid-March 2020 that the world turned upside down. I was on my way back from a Design Sprint training session with my colleague Amélie. We were driving home when, on Radio-Canada radio,…
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Down the rabbit hole
You’ve probably heard the expression down the rabbit hole, taken from Lewis Carroll’s Alice’s Adventures in Wonderland. If you’ve never read the work or seen one of its film adaptations, here’s how the adventure begins:…
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Fish &UX (or CX, HX, EX, XX)
I don’t design experiments. Neither can you. Sorry, folks. Before I throw tomatoes at myself, I still want to say that the professions of UX, CX, HX, EX, etc., are important. But if you care…
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EDGY the game – Beta V0.2
After a few sessions of testing our EDGY-based game, we’re moving on to phase 2 of testing. As good design practice dictates, we prototype and test. Then we adjust and test again. So, what did…
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Have you ever heard of the “Ivory Jenga Tower of Babel”?
I’ve been running workshops with clients for the past couple of years, always searching for an activity to break the ice or illustrate the virtues of collaboration. At the same time, we’ve been working on…
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An enterprise is like… the Milky Way!
Or at least, that’s the name of one of the tools you can use to understand your business. I’d like to introduce you to the Milky Way Map, a tool from Intersection, which I learned…
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So easy you could play with your mom…
You are such nerds’ is something we’ve heard a few times when showing people the prototype. At that point, we have to agree. But still, we have a mission: to introduce what EDGY is all…
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You also need a compass
We have 7 core maps, 3 levels of precision, and a framework for making strategic decisions and plans. How do we bring it all together? I can guide you through strategy and planning, but I…
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Where you are and where to go
We have a map now! We have the territory! So… where are we, and where are we going? When I do mapping, I like to integrate the 4th dimension: time. When doing co-creation activities, it’s…
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The 3 Levels of Precision
Just like the maps we use in daily life, there are different levels of precision. Why? Because they are designed to serve a person in a particular context. Imagine three maps. The first: a beautiful…